Standard Terms and Conditions of Sale
1. Introduction 1.1 These terms and conditions ("Terms") govern the sale of goods ("Goods") by Summer & Ivy Interiors ("we", "us", or "our") to consumers ("you" or "your") via our website www.summerandivyinteriors.co.uk. 1.2 By placing an order on our Website, you agree to these Terms. Please read them carefully before placing your order.
2. Information About Us 2.1 We are Summer & Ivy Interiors, a sole trader in the UK, with registered address at 215 Carisbrooke Road Newport Isle of Wight PO30 1DJ. 2.2 You can contact us by email at info@summerandivyinteriors.co.uk or by phone at 07848 698780.
3. Orders 3.1 To place an order, you must be at least 18 years old and provide accurate and complete information. 3.2 All orders are subject to availability and acceptance. We reserve the right to refuse any order at our discretion. 3.3 Once your order is placed, you will receive an order confirmation by email. This email is not an acceptance of your order but a confirmation that we have received it. 3.4 A contract is formed when we dispatch the Goods to you and confirm this by email.
4. Prices and Payment 4.1 All prices are displayed in GBP and include VAT where applicable. 4.2 Delivery charges are additional and will be displayed at checkout before payment is completed. 4.3 We reserve the right to change prices at any time. The price displayed at the time of purchase will apply to your order. 4.4 Payment must be made in full at the time of order via one of the payment methods specified on our Website.
5. Delivery 5.1 We will deliver the Goods to the address you provide at the time of order. 5.2 Delivery timescales will be displayed on our Website, but these are estimates only and not guaranteed. 5.3 We are not responsible for delays caused by events beyond our control. 5.4 If we cannot deliver your order for any reason, we will contact you to arrange an alternative delivery date or refund.
6. Cancellation and Returns 6.1 You have the right to cancel your order within 14 days of receiving the Goods without giving any reason. 6.2 To cancel, notify us by email or using the cancellation form available on our Website. 6.3 If you cancel, you must return the Goods to us within 14 days of cancellation in their original condition in original packaging. You are responsible for return postage costs unless the Goods are faulty or not as described. 6.4 We will process refunds within 14 days of receiving the returned Goods or proof of return.
7. Faulty or Incorrect Goods 7.1 If the Goods are faulty, damaged, or not as described, please contact us immediately. 7.2 You are entitled to a replacement, repair, or refund, depending on the circumstances and your legal rights. 7.3 Any damages must be reported within 24hrs of delivery, damages not report within 24hrs will not be accepted for returns or refund.
8. Limitation of Liability 8.1 We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or negligence. 8.2 We are not responsible for any loss or damage that is not foreseeable. 8.3 Nothing in these Terms excludes or limits our liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9. Your Personal Information 9.1 We will use your personal information in accordance with our Privacy Policy, which is available on our Website.
10. Governing Law and Jurisdiction 10.1 These Terms are governed by the laws of the UK.
11. Changes to These Terms 11.1 We reserve the right to amend these Terms at any time. The Terms applicable to your order will be those in effect at the time of order.
12. General 12.1 If any part of these Terms is found to be unenforceable, the remaining provisions will remain in full force. 12.2 These Terms constitute the entire agreement between you and us regarding the sale of Goods and supersede any prior agreements.
Contact Details: Summer & Ivy Interiors
215 Carisbrooke Road
Newport
Isle of Wight
PO30 1DJ
info@summerandivyinteriors.co.uk
07848698780